Window is not updating
I am not able to update my windows server 2008 since 1 month it showing code 8024402F error
pleae help to slove this problem
June 20th, 2012 3:05am
Stop the windows update services...rename the SoftwareDistributionFolder which is located in Windows folder...Start the windows update services..A new folder will get created. Try to Automatic update...
It will work...if still doesn't work then go ahead and download the patch manually. Write a batch file to execute it. The batcha file can written using WUSAExchange Queries
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June 20th, 2012 3:14am
Hi,
I suggest trying the following steps to troubleshoot the issue:
Step 1.Configure the connection to obtain an IP address automatically
==============================================
1. Click "Start", input "NCPA.CPL" (without quotation marks) to Start Search bar and press "Enter".
2. Right-click the network connection and click "Properties".
If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
3. Click to highlight "Internet Protocol Version 6 (TCP/IPv6)" and click "Properties".
4. Check "Obtain an IP address automatically" and "Obtain DNS server address automatically".
5. Click "OK".
6. Click to highlight "Internet Protocol Version 4 (TCP/IPv4)" and click "Properties".
7. Check "Obtain an IP address automatically" and "Obtain DNS server address automatically".
8. Click "OK".
9. Reboot the computer.
After trying the above steps, please check updates in Control Panel/Windows Update again.
If the issue persists, I suggest we also reset the Proxy.
Step 2.Reset Proxy
===========================
Reset proxy (for LAN connection)
-------------------------------------------
1. Click the Start Button, type "inetcpl.cpl" (without quotation marks) in the Start Search bar and press Enter.
2. Switch to the Connections tab.
3. Click on the LAN setting button.
4. Clear the entries in "Use automatic configuration script" and uncheck "Automatically detect proxy settings."
5. Click on the Advanced button.
6. Please delete any entry in the Exceptions section,
7. Click OK, and return to the previous window. Uncheck "Use Proxy Server for your LAN", and click OK to accept the changes.
Reset proxy (for Dial-Up or VPN connection)
-------------------------------------------
1. Click the Start Button, type "inetcpl.cpl" (without quotation marks) in the Start Search bar and press Enter.
2. Click on the Connections tab.
3. In "Dial-up and Virtual Private Network settings" area, is there any connection listed? If so, please highlight it, and click Settings button.
4. In the proxy settings area, please click on the Advanced button, and delete any entry in the Exceptions section.
5. Click OK, and return to the previous window. Clear the proxy server address, and uncheck the option "Use a proxy server for this connection".
If the issue persists, please temporarily uninstall the anti-virus program, if we have. We can reinstall it later.
Step 3.Uninstall anti-virus program
=======================
1. Click Start and Control Panel.
2. Click Uninstall a program in Control Panel Home mode.
3. Highlight anti-virus program and click Uninstall.
4. Restart the computer and run Windows Update to check the issue.
Please let me know the result.
June 20th, 2012 3:36am
I would suggest you to reset Windows
Update components and check if it helps.
http://support.microsoft.com/kb/971058
If the issue still persists I would suggest you to run the System
Update Readiness Tool.
http://support.microsoft.com/kb/947821Don't be a prick ! Be reasonable and provide your feedback. Say something whether the suggestion was helpful or not, mark a reply as answer if that really helps you, don't leave that choice to moderators, let the credit go to a contributor who has invested
his precious time on your questions. Please be informed that, moderators are also humans and they also make mistakes ;-)
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June 20th, 2012 5:45am
Hi,
Can you please turn off windows firewall and then try to update ?Thanks, Swapnil Prajapati
June 20th, 2012 7:19am
Thanku Anoop ,
I try all that you suggest to follow but stil the same.
but i not try uninstall the anti-virus coz its is server ..
thanku looking forward
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June 21st, 2012 4:48am
Hi,
Are you using any WSUS server in your environment. Is there any proxy configured in your environment. Please check windows update logs "c:\Windows\WindowsUpdate.log" and find out the actual error you are getting.
Thanks.
June 21st, 2012 5:24am
Hi DecOrder
I dont have proxy settings in my enviroment
i paste here my windows update logs()
Thanks in advance
2012-06-24 15:47:25:095
1096 2494
AU Triggering AU detection through DetectNow API
2012-06-24 15:47:25:095
1096 2494
AU Triggering Online detection (interactive)
2012-06-24 15:47:25:095
1096 1e6c
AU #############
2012-06-24 15:47:25:095
1096 1e6c
AU ## START ## AU: Search for updates
2012-06-24 15:47:25:095
1096 1e6c
AU #########
2012-06-24 15:47:25:095
1096 1e6c
AU <<## SUBMITTED ## AU: Search for updates [CallId = {3B29F86A-8C15-4ED4-A721-AB7ABF530CF3}]
2012-06-24 15:47:25:095
1096 1930
Agent *************
2012-06-24 15:47:25:095
1096 1930
Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2012-06-24 15:47:25:095
1096 1930
Agent *********
2012-06-24 15:47:25:095
1096 1930
Agent * Online = Yes; Ignore download priority = No
2012-06-24 15:47:25:095
1096 1930
Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0
and DeploymentAction='Uninstallation' and RebootRequired=1"
2012-06-24 15:47:25:095
1096 1930
Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
2012-06-24 15:47:25:095
1096 1930
Agent * Search Scope = {Machine}
2012-06-24 15:47:25:454
1096 1930
Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2012-06-24 15:47:25:470
1096 1930
Misc Microsoft signed: Yes
2012-06-24 15:47:25:532
1096 1930
Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2012-06-24 15:47:25:548
1096 1930
Misc Microsoft signed: Yes
2012-06-24 15:47:25:548
1096 1930
Agent Checking for updated auth cab for service 7971f918-a847-4430-9279-4a52d1efe18d at http://download.windowsupdate.com/v9/1/microsoftupdate/redir/muauth.cab
2012-06-24 15:47:25:548
1096 1930
Misc Validating signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
2012-06-24 15:47:25:563
1096 1930
Misc Microsoft signed: Yes
2012-06-24 15:47:25:610
1096 1930
Misc Validating signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
2012-06-24 15:47:25:610
1096 1930
Misc Microsoft signed: Yes
2012-06-24 15:47:25:610
1096 1930
Setup Checking for agent SelfUpdate
2012-06-24 15:47:25:626
1096 1930
Setup Client version: Core: 7.6.7600.256 Aux: 7.6.7600.256
2012-06-24 15:47:25:657
1096 1930
Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2012-06-24 15:47:25:657
1096 1930
Misc Microsoft signed: Yes
2012-06-24 15:47:25:719
1096 1930
Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
2012-06-24 15:47:25:719
1096 1930
Misc Microsoft signed: Yes
2012-06-24 15:47:25:719
1096 1930
Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2012-06-24 15:47:25:735
1096 1930
Misc Microsoft signed: Yes
2012-06-24 15:47:26:359
1096 1930
Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2012-06-24 15:47:26:359
1096 1930
Misc Microsoft signed: Yes
2012-06-24 15:47:26:359
1096 1930
Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2012-06-24 15:47:26:375
1096 1930
Misc Microsoft signed: Yes
2012-06-24 15:47:26:421
1096 1930
Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2012-06-24 15:47:26:437
1096 1930
Misc Microsoft signed: Yes
2012-06-24 15:47:26:453
1096 1930
Setup Determining whether a new setup handler needs to be downloaded
2012-06-24 15:47:26:453
1096 1930
Setup SelfUpdate handler is not found. It will be downloaded
2012-06-24 15:47:26:453
1096 1930
Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.6.7600.256"
2012-06-24 15:47:26:531
1096 1930
Setup Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.6.7600.256" is already installed.
2012-06-24 15:47:26:531
1096 1930
Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.6.7600.256"
2012-06-24 15:47:26:546
1096 1930
Setup Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.6.7600.256" is already installed.
2012-06-24 15:47:26:546
1096 1930
Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.6.7600.256"
2012-06-24 15:47:26:593
1096 1930
Setup Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.6.7600.256" is already installed.
2012-06-24 15:47:26:593
1096 1930
Setup SelfUpdate check completed. SelfUpdate is NOT required.
2012-06-24 15:47:32:583
1096 1930
Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
2012-06-24 15:47:32:583
1096 1930
Misc Microsoft signed: Yes
2012-06-24 15:47:32:630
1096 1930
Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
2012-06-24 15:47:32:646
1096 1930
Misc Microsoft signed: Yes
2012-06-24 15:47:32:646
1096 1930
PT +++++++++++ PT: Synchronizing server updates +++++++++++
2012-06-24 15:47:32:646
1096 1930
PT + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://www.update.microsoft.com/v6/ClientWebService/client.asmx
2012-06-24 15:47:39:744
1096 1930
PT WARNING: SyncUpdates failure, error = 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code = 200
2012-06-24 15:47:39:744
1096 1930
PT WARNING: SOAP Fault: 0x00012c
2012-06-24 15:47:39:744
1096 1930
PT WARNING: faultstring:Fault occurred
2012-06-24 15:47:39:744
1096 1930
PT WARNING: ErrorCode:ConfigChanged(2)
2012-06-24 15:47:39:744
1096 1930
PT WARNING: Message:(null)
2012-06-24 15:47:39:744
1096 1930
PT WARNING: Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"
2012-06-24 15:47:39:744
1096 1930
PT WARNING: ID:6a5ba62e-7e27-47cc-bd13-45493fabaf5d
2012-06-24 15:47:44:018
1096 1930
PT WARNING: ECP: Failed to validate cab file digest downloaded from http://download.windowsupdate.com/msdownload/update/software/dflt/2012/02/4913552_4a5c9563d1f58c77f30d0d5c9999e4b8bff3ab21.cab with error 0x80091007
2012-06-24 15:47:44:018
1096 1930
PT WARNING: ECP: This roundtrip contained some optimized updates which failed. New Update count = 0, Old Count = 13
2012-06-24 15:47:44:018
1096 1930
PT FATAL: ProcessCoreMetadata did not return any update to be committed
2012-06-24 15:47:44:018
1096 1930
PT WARNING: Sync of Updates: 0x8024402f
2012-06-24 15:47:44:018
1096 1930
PT WARNING: SyncServerUpdatesInternal failed: 0x8024402f
2012-06-24 15:47:44:018
1096 1930
Agent * WARNING: Failed to synchronize, error = 0x8024402F
2012-06-24 15:47:44:018
1096 1930
Agent * WARNING: Exit code = 0x8024402F
2012-06-24 15:47:44:018
1096 1930
Agent *********
2012-06-24 15:47:44:018
1096 1930
Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2012-06-24 15:47:44:018
1096 1930
Agent *************
2012-06-24 15:47:44:018
1096 1930
Agent WARNING: WU client failed Searching for update with error 0x8024402f
2012-06-24 15:47:44:034
1096 2170
AU >>## RESUMED ## AU: Search for updates [CallId = {3B29F86A-8C15-4ED4-A721-AB7ABF530CF3}]
2012-06-24 15:47:44:034
1096 2170
AU # WARNING: Search callback failed, result = 0x8024402F
2012-06-24 15:47:44:034
1096 2170
AU # WARNING: Failed to find updates with error code 8024402F
2012-06-24 15:47:44:034
1096 2170
AU #########
2012-06-24 15:47:44:034
1096 2170
AU ## END ## AU: Search for updates [CallId = {3B29F86A-8C15-4ED4-A721-AB7ABF530CF3}]
2012-06-24 15:47:44:034
1096 2170
AU #############
2012-06-24 15:47:44:034
1096 2170
AU AU setting next detection timeout to 2012-06-24 17:47:44
2012-06-24 15:47:44:034
1096 2170
AU Setting AU scheduled install time to 2012-06-25 00:00:00
2012-06-24 15:47:49:026
1096 1930
Report REPORT EVENT: {3BC34B11-281C-42CD-B027-AC3DDB6D1483}
2012-06-24 15:47:44:018+0300 1
148 101
{00000000-0000-0000-0000-000000000000}
0 8024402f
AutomaticUpdates Failure
Software Synchronization Windows Update Client failed to detect with error 0x8024402f.
2012-06-24 15:47:49:026
1096 1930
Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
2012-06-24 15:47:49:026
1096 1930
Report WER Report sent: 7.6.7600.256 0x8024402f 00000000-0000-0000-0000-000000000000 Scan 101 Unmanaged
2012-06-24 15:47:49:026
1096 1930
Report CWERReporter finishing event handling. (00000000)
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June 24th, 2012 9:29am
Hi,
Thank you for the post.
Please verify Internet connectivity via following URL:
http://download.windowsupdate.com/msdownload/update/common/2010/04/3717915_41791eb9f20960bf598d506e2df24d34d7c9a177.cab
If the URL is connected successful, please troubleshooting via articles below:
http://support.microsoft.com/kb/836941
http://support.microsoft.com/kb/971058
If there are more inquiries on this issue, please feel free to let us know.
RegardsRick Tan
TechNet Community Support
June 25th, 2012 12:30am
Thanks all for your comment the problem is solved .
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July 11th, 2012 7:18am