Window is  not updating
I am not able to update my windows server 2008 since 1 month it showing code 8024402F error pleae help to slove this problem
June 20th, 2012 3:05am

Stop the windows update services...rename the SoftwareDistributionFolder which is located in Windows folder...Start the windows update services..A new folder will get created. Try to Automatic update... It will work...if still doesn't work then go ahead and download the patch manually. Write a batch file to execute it. The batcha file can written using WUSAExchange Queries
Free Windows Admin Tool Kit Click here and download it now
June 20th, 2012 3:14am

Hi, I suggest trying the following steps to troubleshoot the issue: Step 1.Configure the connection to obtain an IP address automatically ============================================== 1. Click "Start", input "NCPA.CPL" (without quotation marks) to Start Search bar and press "Enter". 2. Right-click the network connection and click "Properties". If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 3. Click to highlight "Internet Protocol Version 6 (TCP/IPv6)" and click "Properties". 4. Check "Obtain an IP address automatically" and "Obtain DNS server address automatically". 5. Click "OK". 6. Click to highlight "Internet Protocol Version 4 (TCP/IPv4)" and click "Properties". 7. Check "Obtain an IP address automatically" and "Obtain DNS server address automatically". 8. Click "OK". 9. Reboot the computer. After trying the above steps, please check updates in Control Panel/Windows Update again. If the issue persists, I suggest we also reset the Proxy. Step 2.Reset Proxy =========================== Reset proxy (for LAN connection) ------------------------------------------- 1. Click the Start Button, type "inetcpl.cpl" (without quotation marks) in the Start Search bar and press Enter. 2. Switch to the Connections tab. 3. Click on the LAN setting button. 4. Clear the entries in "Use automatic configuration script" and uncheck "Automatically detect proxy settings." 5. Click on the Advanced button. 6. Please delete any entry in the Exceptions section, 7. Click OK, and return to the previous window. Uncheck "Use Proxy Server for your LAN", and click OK to accept the changes. Reset proxy (for Dial-Up or VPN connection) ------------------------------------------- 1. Click the Start Button, type "inetcpl.cpl" (without quotation marks) in the Start Search bar and press Enter. 2. Click on the Connections tab. 3. In "Dial-up and Virtual Private Network settings" area, is there any connection listed? If so, please highlight it, and click Settings button. 4. In the proxy settings area, please click on the Advanced button, and delete any entry in the Exceptions section. 5. Click OK, and return to the previous window. Clear the proxy server address, and uncheck the option "Use a proxy server for this connection". If the issue persists, please temporarily uninstall the anti-virus program, if we have. We can reinstall it later. Step 3.Uninstall anti-virus program ======================= 1. Click Start and Control Panel. 2. Click Uninstall a program in Control Panel Home mode. 3. Highlight anti-virus program and click Uninstall. 4. Restart the computer and run Windows Update to check the issue. Please let me know the result.
June 20th, 2012 3:36am

I would suggest you to reset Windows Update components and check if it helps. http://support.microsoft.com/kb/971058 If the issue still persists I would suggest you to run the System Update Readiness Tool. http://support.microsoft.com/kb/947821Don't be a prick ! Be reasonable and provide your feedback. Say something whether the suggestion was helpful or not, mark a reply as answer if that really helps you, don't leave that choice to moderators, let the credit go to a contributor who has invested his precious time on your questions. Please be informed that, moderators are also humans and they also make mistakes ;-)
Free Windows Admin Tool Kit Click here and download it now
June 20th, 2012 5:45am

Hi, Can you please turn off windows firewall and then try to update ?Thanks, Swapnil Prajapati
June 20th, 2012 7:19am

Thanku Anoop , I try all that you suggest to follow but stil the same. but i not try uninstall the anti-virus coz its is server .. thanku looking forward
Free Windows Admin Tool Kit Click here and download it now
June 21st, 2012 4:48am

Hi, Are you using any WSUS server in your environment. Is there any proxy configured in your environment. Please check windows update logs "c:\Windows\WindowsUpdate.log" and find out the actual error you are getting. Thanks.
June 21st, 2012 5:24am

Hi DecOrder I dont have proxy settings in my enviroment i paste here my windows update logs() Thanks in advance 2012-06-24 15:47:25:095 1096 2494 AU Triggering AU detection through DetectNow API 2012-06-24 15:47:25:095 1096 2494 AU Triggering Online detection (interactive) 2012-06-24 15:47:25:095 1096 1e6c AU ############# 2012-06-24 15:47:25:095 1096 1e6c AU ## START ## AU: Search for updates 2012-06-24 15:47:25:095 1096 1e6c AU ######### 2012-06-24 15:47:25:095 1096 1e6c AU <<## SUBMITTED ## AU: Search for updates [CallId = {3B29F86A-8C15-4ED4-A721-AB7ABF530CF3}] 2012-06-24 15:47:25:095 1096 1930 Agent ************* 2012-06-24 15:47:25:095 1096 1930 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates] 2012-06-24 15:47:25:095 1096 1930 Agent ********* 2012-06-24 15:47:25:095 1096 1930 Agent * Online = Yes; Ignore download priority = No 2012-06-24 15:47:25:095 1096 1930 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1" 2012-06-24 15:47:25:095 1096 1930 Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service 2012-06-24 15:47:25:095 1096 1930 Agent * Search Scope = {Machine} 2012-06-24 15:47:25:454 1096 1930 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: 2012-06-24 15:47:25:470 1096 1930 Misc Microsoft signed: Yes 2012-06-24 15:47:25:532 1096 1930 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: 2012-06-24 15:47:25:548 1096 1930 Misc Microsoft signed: Yes 2012-06-24 15:47:25:548 1096 1930 Agent Checking for updated auth cab for service 7971f918-a847-4430-9279-4a52d1efe18d at http://download.windowsupdate.com/v9/1/microsoftupdate/redir/muauth.cab 2012-06-24 15:47:25:548 1096 1930 Misc Validating signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab: 2012-06-24 15:47:25:563 1096 1930 Misc Microsoft signed: Yes 2012-06-24 15:47:25:610 1096 1930 Misc Validating signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab: 2012-06-24 15:47:25:610 1096 1930 Misc Microsoft signed: Yes 2012-06-24 15:47:25:610 1096 1930 Setup Checking for agent SelfUpdate 2012-06-24 15:47:25:626 1096 1930 Setup Client version: Core: 7.6.7600.256 Aux: 7.6.7600.256 2012-06-24 15:47:25:657 1096 1930 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: 2012-06-24 15:47:25:657 1096 1930 Misc Microsoft signed: Yes 2012-06-24 15:47:25:719 1096 1930 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab: 2012-06-24 15:47:25:719 1096 1930 Misc Microsoft signed: Yes 2012-06-24 15:47:25:719 1096 1930 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab: 2012-06-24 15:47:25:735 1096 1930 Misc Microsoft signed: Yes 2012-06-24 15:47:26:359 1096 1930 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab: 2012-06-24 15:47:26:359 1096 1930 Misc Microsoft signed: Yes 2012-06-24 15:47:26:359 1096 1930 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab: 2012-06-24 15:47:26:375 1096 1930 Misc Microsoft signed: Yes 2012-06-24 15:47:26:421 1096 1930 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab: 2012-06-24 15:47:26:437 1096 1930 Misc Microsoft signed: Yes 2012-06-24 15:47:26:453 1096 1930 Setup Determining whether a new setup handler needs to be downloaded 2012-06-24 15:47:26:453 1096 1930 Setup SelfUpdate handler is not found. It will be downloaded 2012-06-24 15:47:26:453 1096 1930 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.6.7600.256" 2012-06-24 15:47:26:531 1096 1930 Setup Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.6.7600.256" is already installed. 2012-06-24 15:47:26:531 1096 1930 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.6.7600.256" 2012-06-24 15:47:26:546 1096 1930 Setup Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.6.7600.256" is already installed. 2012-06-24 15:47:26:546 1096 1930 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.6.7600.256" 2012-06-24 15:47:26:593 1096 1930 Setup Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.6.7600.256" is already installed. 2012-06-24 15:47:26:593 1096 1930 Setup SelfUpdate check completed. SelfUpdate is NOT required. 2012-06-24 15:47:32:583 1096 1930 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab: 2012-06-24 15:47:32:583 1096 1930 Misc Microsoft signed: Yes 2012-06-24 15:47:32:630 1096 1930 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab: 2012-06-24 15:47:32:646 1096 1930 Misc Microsoft signed: Yes 2012-06-24 15:47:32:646 1096 1930 PT +++++++++++ PT: Synchronizing server updates +++++++++++ 2012-06-24 15:47:32:646 1096 1930 PT + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://www.update.microsoft.com/v6/ClientWebService/client.asmx 2012-06-24 15:47:39:744 1096 1930 PT WARNING: SyncUpdates failure, error = 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code = 200 2012-06-24 15:47:39:744 1096 1930 PT WARNING: SOAP Fault: 0x00012c 2012-06-24 15:47:39:744 1096 1930 PT WARNING: faultstring:Fault occurred 2012-06-24 15:47:39:744 1096 1930 PT WARNING: ErrorCode:ConfigChanged(2) 2012-06-24 15:47:39:744 1096 1930 PT WARNING: Message:(null) 2012-06-24 15:47:39:744 1096 1930 PT WARNING: Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates" 2012-06-24 15:47:39:744 1096 1930 PT WARNING: ID:6a5ba62e-7e27-47cc-bd13-45493fabaf5d 2012-06-24 15:47:44:018 1096 1930 PT WARNING: ECP: Failed to validate cab file digest downloaded from http://download.windowsupdate.com/msdownload/update/software/dflt/2012/02/4913552_4a5c9563d1f58c77f30d0d5c9999e4b8bff3ab21.cab with error 0x80091007 2012-06-24 15:47:44:018 1096 1930 PT WARNING: ECP: This roundtrip contained some optimized updates which failed. New Update count = 0, Old Count = 13 2012-06-24 15:47:44:018 1096 1930 PT FATAL: ProcessCoreMetadata did not return any update to be committed 2012-06-24 15:47:44:018 1096 1930 PT WARNING: Sync of Updates: 0x8024402f 2012-06-24 15:47:44:018 1096 1930 PT WARNING: SyncServerUpdatesInternal failed: 0x8024402f 2012-06-24 15:47:44:018 1096 1930 Agent * WARNING: Failed to synchronize, error = 0x8024402F 2012-06-24 15:47:44:018 1096 1930 Agent * WARNING: Exit code = 0x8024402F 2012-06-24 15:47:44:018 1096 1930 Agent ********* 2012-06-24 15:47:44:018 1096 1930 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates] 2012-06-24 15:47:44:018 1096 1930 Agent ************* 2012-06-24 15:47:44:018 1096 1930 Agent WARNING: WU client failed Searching for update with error 0x8024402f 2012-06-24 15:47:44:034 1096 2170 AU >>## RESUMED ## AU: Search for updates [CallId = {3B29F86A-8C15-4ED4-A721-AB7ABF530CF3}] 2012-06-24 15:47:44:034 1096 2170 AU # WARNING: Search callback failed, result = 0x8024402F 2012-06-24 15:47:44:034 1096 2170 AU # WARNING: Failed to find updates with error code 8024402F 2012-06-24 15:47:44:034 1096 2170 AU ######### 2012-06-24 15:47:44:034 1096 2170 AU ## END ## AU: Search for updates [CallId = {3B29F86A-8C15-4ED4-A721-AB7ABF530CF3}] 2012-06-24 15:47:44:034 1096 2170 AU ############# 2012-06-24 15:47:44:034 1096 2170 AU AU setting next detection timeout to 2012-06-24 17:47:44 2012-06-24 15:47:44:034 1096 2170 AU Setting AU scheduled install time to 2012-06-25 00:00:00 2012-06-24 15:47:49:026 1096 1930 Report REPORT EVENT: {3BC34B11-281C-42CD-B027-AC3DDB6D1483} 2012-06-24 15:47:44:018+0300 1 148 101 {00000000-0000-0000-0000-000000000000} 0 8024402f AutomaticUpdates Failure Software Synchronization Windows Update Client failed to detect with error 0x8024402f. 2012-06-24 15:47:49:026 1096 1930 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8 2012-06-24 15:47:49:026 1096 1930 Report WER Report sent: 7.6.7600.256 0x8024402f 00000000-0000-0000-0000-000000000000 Scan 101 Unmanaged 2012-06-24 15:47:49:026 1096 1930 Report CWERReporter finishing event handling. (00000000)
Free Windows Admin Tool Kit Click here and download it now
June 24th, 2012 9:29am

Hi, Thank you for the post. Please verify Internet connectivity via following URL: http://download.windowsupdate.com/msdownload/update/common/2010/04/3717915_41791eb9f20960bf598d506e2df24d34d7c9a177.cab If the URL is connected successful, please troubleshooting via articles below: http://support.microsoft.com/kb/836941 http://support.microsoft.com/kb/971058 If there are more inquiries on this issue, please feel free to let us know. RegardsRick Tan TechNet Community Support
June 25th, 2012 12:30am

Thanks all for your comment the problem is solved .
Free Windows Admin Tool Kit Click here and download it now
July 11th, 2012 7:18am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics